Terms and conditions
Refund Policy & returns
You have 15 days from the receipt of the sales confirmation email to make your change without added costs.
You have 2 options:
1. Make the return of the product in our physical store. You must present the purchase confirmation email as a proof of date.
Address: C / calaf nº14, 08021 of Barcelona
Hours: Monday to Friday from 10h to 14:30h and from 16:30h to 20h
2. Online refund. To manage a return send us an email to firstname.lastname@example.org with the reference of the order and we will process the change.
Once we receive the order, we will send you an email confirming the correct reception of the product and we will proceed to return the money. We will do it in the same way that you made the payment and within 15 days.
If you have any questions, write us at email@example.com
Sale items (if applicable):
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
– Shipments to store without added costs. Make your order and pick it up by our physical store in C / calaf nº 14, 08021 of Barcelona from Monday to Friday from 10am to 2pm and 5pm to 8pm
– The shipping costs to peninsula are of 6.00 EUR
– Shipping costs to the Balearic Islands, Canary Islands and international shipments will vary depending on the destination and will be indicated at the end of your order.